In this series going to be reviewing on the quality of products, usability of them of me/the customer, the value for the price, and how helpful their customer service is since subscriptions can be tricky! This is the second in the series and at the end I’ll rank them!!
Birch Box – $15 and Free Shipping
When you sign up for Birch Box you take a quick to customize your products! This way you have a lot higher chance of getting something that you can use! I enjoy the boxes with this option so much. I have VERY sensitive skin and Im picky about my colors. My hair is also thin, straight, and baby fine. So there’s not a whole whole lot that I can get out of grab bags styles.
Product Quality – I’ve gotten three boxes from them (some free due to promotions) and the brands inside have been top notch. There are some newer brands like Birch’s own but they were really solid. The detangler shown above is now a favorite. That said, compared to Ispy, they aren’t super high end brands.
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Usability – Im sorta satisfied with this. However my ratio for usability is a little low or hit and miss. I’ve gotten double products in the SAME BOX, but I also seem to be able to use only three out of the five products. For some it was color, for the others it was skin type. I went back and double checked my quiz and everything was correct. Im bummed because I feel like the quiz is kinda moot.
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Value For Price – Holy hell the samples are SO DAMN SMALL for, like, half of the products. Enough that it actually annoyed me. We are talking actual, tiny ass samples, not even really travel size for the most part and NO full size ones ever. I donno. I keep wanting to give this more chances but after three boxes, I give up. I feel kinda ripped off.
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Customer Service – Weew boy. Im rather annoyed about this. While not as bad as Lip Monthy’s non-existent customer service, it was VERY difficult to get in touch with Birch. I tried the Site Help Form, Directly Emailing them, and both; Nothing for over a week. In a desperate attempt to fix a code for a free box that showed as registered but then disappeared into the ether, I reached out to Facebook and heard back in a couple of days. They were lovely once I got a hold of someone, but I really have to knock off points for how impossible it was to get to a human. Sorry! ❤
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Finishing Thoughts – Im pretty bummed about this one. The sizes alone just boggle my mind compared to some that I’ve gotten and some that I have yet to review (Oh hello depression). I’ve already cancled by the time I’ve written this. I’d be delighted to get this as a gift, but man I don’t feel like it’s worth the money. I am a sad glitter fairy. Bye Birch.
Glitter and Games 